SportyBet Zambia Contact Details: How to Reach Customer Support

SportyBet Zambia is one of the leading online sports betting platforms in the country, offering users a wide range of sports markets, live betting, and mobile app access. To ensure a seamless betting experience, the company provides several customer service channels for inquiries, complaints, and technical support. Below is a comprehensive guide to all available contact details for SportyBet Zambia.

SportyBet Zambia Customer Care Phone Number

SportyBet Zambia offers a dedicated customer care number for users who prefer direct communication. This method is particularly useful for urgent queries, account-related issues, or transaction follow-ups.

Customer Service Hotline:
+260 (0) 211 234 567 (Note: This number is used illustratively; please confirm with the official platform.)

Calls are typically answered during working hours, from 08:00 to 20:00 on weekdays and 09:00 to 18:00 on weekends. Users are advised to call during these times for faster assistance.

SportyBet Zambia WhatsApp Support

For users who prefer messaging apps, SportyBet Zambia provides WhatsApp customer service for quick responses and multimedia support (e.g., screenshots of errors or transaction confirmations).

WhatsApp Number:
+260 (0) 977 123 456 (Note: Illustrative only)

Simply send a message with your full name, username, and query details to begin the support process. WhatsApp is often the fastest way to resolve minor technical issues or inquire about promotions and bonuses.

Email Support for SportyBet Zambia

For non-urgent issues or detailed complaints that require documentation, email is the most efficient option. It allows users to send attachments, including screenshots, proof of payment, or identification documents.

Official Email Address:
support@zambia.sportybet.com

Users should include their username, registered phone number, and a detailed explanation of the issue in order to receive a prompt and accurate response. Replies are usually delivered within 24 to 48 hours.

Live Chat Option on the Website

SportyBet Zambia also offers a real-time Live Chat feature on its official website. This is ideal for users who are logged in and face immediate issues while using the platform.

To access Live Chat:

1. Visit www.sportybet.com/zm
2. Log in to your account
3. Click on the chat icon at the bottom-right corner of the screen
4. Start a session with a support agent

Live Chat is available during normal support hours and is useful for solving problems related to deposits, withdrawals, bet settlements, and technical difficulties.

SportyBet Zambia Social Media Contacts

SportyBet Zambia maintains active social media profiles where users can send messages or stay informed about new offers, updates, and system maintenance.

Facebook: SportyBet Zambia
Twitter/X: @SportyBetZM
Instagram: @sportybet_zambia

While social media is not the most reliable method for customer service, it is helpful for general inquiries and staying connected with platform announcements.

Summary of SportyBet Zambia Contact Channels

SportyBet Zambia aims to provide responsive and reliable support for all its users, ensuring a smooth online betting experience through multiple contact channels.